Return Policy

We Guarantees You the Utmost In Quality, Authenticity, And Reputability

60 Days Money Back Guarantee & Return Policy if Products is Not Original OR Damage


Your Complete Satisfaction is Important To Us. If for any reason you are not 100% Satisfied With Your Purchase simply create an RMA & send your item back to us in Same Condition, with Original Packaging And We Will Be Happy To Provide You With Either a Full Refund of the Purchase Price or a store credit toward an exchange (excluding shipping & handling charges)

we are offering you a 100% guaranty and money insurance, your transactions with us will be safe and secured, we also offer 60 days money refund policy, this is in case you don’t like the product we sent to you or if any damage occur, you have every right to send back the goods and your money will be sent back to you or we will replace the product.

Easy Returns

If you’re unhappy with your purchase for any reason, you may return it with its original packaging to any Hudson’s Bay store, or ship it back to our warehouse with proof of purchase. Baby gear products must be returned unopened and in their original packaging. For audit purposes, we ask that you please provide us with your name, address and telephone number when returning items. Valid photo ID may also be required.

14-Day PolicyLarge items, including Gymn Instruments, Musical Instruments, baby Stroller  fitness equipment and select outdoor play, may be returned within 14 days for a refund issued to the original tender. After 14 days, these items become final sale. Please note, This applies to Customer that paid with  Western Union.

30-Day PolicyStandard-size merchandise (received via Parcel Delivery) may be returned within 30 days of purchase for a refund issued to the original tender. After 30 days and up to a limit of 60 days, refunds will be issued on a Hudson’s Bay gift card.

Without a ReceiptFor any merchandise returned or exchanged without a receipt, a refund will be issued within the 30-day return period on a HudsonBay gift card at the lowest sale price.

Final ClearanceA small number of heavily discounted items may have moved to our final clearance category, in which case they are not eligible for refund, exchange, or store credit.

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